BitPixel Coders ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit bitpixelcoders.com or engage our services.
1. Information We Collect
Information you provide:
- Name, email address, phone number, and company name when you fill out our contact form or request a consultation.
- Project details and requirements shared during discovery calls or project discussions.
- Payment and billing information when processing invoices.
Information collected automatically:
- Device and browser information (type, version, operating system).
- IP address and approximate geographic location.
- Pages visited, time spent, and navigation patterns via Google Analytics.
- Referral source and search terms that led you to our site.
2. How We Use Your Information
- To respond to your inquiries and provide requested services.
- To prepare project proposals and statements of work.
- To process payments and maintain financial records.
- To improve our website, content, and user experience.
- To send occasional updates about our services (only with your consent).
- To comply with legal obligations.
3. Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data such as pages visited, session duration, and traffic sources. This data is aggregated and does not personally identify you. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
4. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
5. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers: Hosting, analytics (Google Analytics), payment processing, and email services that help us operate our business.
- Legal requirements: When required by law, regulation, or legal process.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice.
All third-party providers are contractually obligated to protect your data and use it only for the purposes we specify.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Contact form submissions are retained for up to 2 years. Project-related data is retained for 5 years after project completion for legal and accounting purposes. You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Object to or restrict processing of your data.
- Request data portability.
- Withdraw consent at any time (where processing is based on consent).
To exercise any of these rights, contact us at info@bitpixelcoders.com. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS), secure hosting infrastructure, access controls, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. International Transfers
Our primary operations are based in India. If you are accessing our services from outside India, your data may be transferred to and processed in India. By using our services, you consent to this transfer. We take steps to ensure your data is treated securely regardless of where it is processed.
10. Children's Privacy
Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn we have collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page regularly.
12. Contact
For any privacy-related questions or requests, please contact us:
- Email: info@bitpixelcoders.com
- Phone: +91 896 854 4311
- Address: F 298, Phase 8B, Industrial Area, Sector 74, Sahibzada Ajit Singh Nagar, Punjab 140307, India